Support
We're a small team. Here's how to get help and what to expect.
Contact us
Email: support@swappilot.co.uk
We aim to respond within a few working days. SwapPilot is in private beta. Please be patient.
Add SwapPilot to your phone
SwapPilot works like an app. Open swappilot.uk on your phone and add it to your home screen. No store download needed.
iPhone / iPad
- Open swappilot.uk in Safari
- Tap Share
- Choose Add to Home Screen
Android
- Open swappilot.uk in Chrome
- Tap Install when prompted, or open the browser menu
- Choose Install app or Add to Home screen
SwapPilot is a web app. There's no App Store or Play Store download.
Reporting a user
The fastest way to flag a problem is the Report button inside a chat or on a listing. Reports are reviewed by our team.
Account deletion
Logged-in users can request account deletion from their Profile page. Or email us from your registered address and we'll remove your data.
Common questions
- Can SwapPilot change my test for me? No. Only DVSA can change your test, and only through your own DVSA account.
- Is SwapPilot free? Yes. SwapPilot is free during beta.
- Will my phone number be shown? No. Phone and email are never displayed publicly.
Safety
See Safety for the golden rules. Never send money, never share DVSA login details, never share bank details.