Support
We're a small team. Here's how to get help and what to expect.
Contact us
Email: support@swappilot.co.uk
We aim to respond within a few working days. SwapPilot is in private beta — please be patient.
Reporting a user
The fastest way to flag a problem is the Report button inside a chat or on a listing. Reports are reviewed by our team.
Account deletion
Logged-in users can request account deletion from their Profile page. Or email us from your registered address and we'll remove your data.
Common questions
- Can SwapPilot change my test for me? No. Only DVSA can change your test, and only through your own DVSA account.
- Is SwapPilot free? Yes. SwapPilot is free during beta.
- Will my phone number be shown? No. Phone and email are never displayed publicly.
Safety
See Safety for the golden rules — never send money, never share DVSA login details, never share bank details.